Courier Software Features

Courier management software - every module your team needs.

Admin panel, branch dashboard, merchant portal, Android rider app, and a branded tracking website - plus COD settlements, bulk dispatch, merchant API, and SMS/WhatsApp notifications on one hosted platform for domestic delivery businesses.

4User panels on one database
11Order statuses tracked end-to-end
CODDriver collections & settlements
HostedWhite-label on your domain
Admin / Staff Panel

Courier dispatch dashboard for your whole operation.

  • Role-based staff logins & permissionsIncluded
  • Order list with filters & full status historyIncluded
  • Assign branch, rider & pickup scheduleIncluded
  • Bulk dispatch from HQIncluded
  • Courier payments & driver cash collectionsIncluded
  • Order, payment & payments-due reportsIncluded
  • Admin notifications - delays & COD remindersIncluded
Branch / Warehouse Panel

Branch dashboard for sorting, transfers and local dispatch.

Branch staff manage day-to-day warehouse work - scan-in, physical sorting, inter-branch transfers, and hand-off to riders at each location.

  • Branch & warehouse managementIncluded
  • Barcode scan & branch dispatchIncluded
  • Sorting print lists for physical branch workIncluded
  • Destination branch routing on scanIncluded
  • Inter-branch parcel transfersIncluded
  • Branch-level order and status viewsIncluded
Merchant Panel

Self-service merchant portal for daily shippers.

  • Register, login & live dashboardIncluded
  • New order - waybill, receiver, delivery typeIncluded
  • Bulk order uploadIncluded
  • Order tracking & delivery statusIncluded
  • Invoices & payment settlementsIncluded
  • Order & payments-due reportsIncluded
  • Merchant API + documentationIncluded
Rider App (Android)

Last-mile delivery app built for the road.

  • Home dashboard - cash in hand, today's ordersIncluded
  • Orders to pick up / deliver todayIncluded
  • Deliver order & collect paymentIncluded
  • Proof of deliveryIncluded
  • Collected & deposited payments viewIncluded
  • Push notificationsIncluded
Customer Website

White-label tracking site for your customers.

Home, About, Services, Terms & Policy, and a no-login order tracking page - all under your own domain.

See the tracking demo
Also Included

Operational modules that save real time.

01

Scan & Dispatch

Barcode scan support for fast, error-free hand-offs between branches.

02

Sender-Paid Invoices

A dedicated print option for prepaid, sender-paid orders.

03

Sorting Print Lists

Printable order lists built for fast, physical sorting at the branch.

04

Destination Branch Routing

Destination branch is set automatically on scan, ready for onward dispatch.

05

Pickup Requests

Merchants can request a pickup directly, with a minimum notice window.

06

SMS & WhatsApp Integration

Status updates delivered where your customers actually check them.

Custom Development & Add-ons

Standard platform today. Tailored to your flow when you need it.

Every quote includes the full hosted platform. If your courier operation works differently, we can custom develop workflows, screens, and integrations - or enable optional add-ons on top of the base system.

⚙️

Custom development

We adapt MatrixCourier to match how your business actually runs - not the other way around.

  • Custom order statuses, approval steps and workflow rulesOn request
  • Bespoke reports, exports and dashboard viewsOn request
  • ERP, e-commerce, accounting or webhook integrationsOn request
  • Unique pricing, zone, branch or COD settlement logicOn request
➕

Optional add-ons

Extend the standard platform with modules and services quoted separately.

  • Extra SMS or WhatsApp gateway providersAdd-on
  • Advanced analytics and custom KPI dashboardsAdd-on
  • Additional training sessions for staff or merchantsAdd-on
  • Priority support or extended SLAAdd-on
  • Custom mobile app features or iOS rider appAdd-on

Tell us your workflow on a demo call - we'll outline what is included in the base quote and what can be scoped as custom development or add-ons.

FAQ

Questions about the platform modules

What modules are included in MatrixCourier?

MatrixCourier includes an admin panel, branch dashboard, merchant portal, Android rider app, and a branded customer tracking website. Operational modules cover COD settlements, bulk dispatch, barcode scanning, merchant API, and SMS/WhatsApp notifications.

Does the platform support COD and driver cash collection?

Yes. Riders collect COD on delivery, admins approve deposits, and merchant settlement reports track payments due - built for COD-heavy domestic courier operations.

Can merchants upload orders in bulk or via API?

Yes. The merchant panel supports bulk order upload and includes a documented merchant API for integrating with e-commerce stores or ERP systems.

Is there a mobile app for delivery riders?

Yes. MatrixCourier includes an Android rider app for pickup and delivery workflows, COD collection, proof of delivery, and push notifications.

Can customers track orders without logging in?

Yes. A branded customer tracking page ships with every deployment. Customers enter an AWB or order number - no account required.

Is MatrixCourier white-label on our own domain?

Yes. The platform runs under your logo, colors, and custom domain. Admin, merchant, rider, and customer-facing pages all show your brand.

Can MatrixCourier be customized for our business flow?

Yes. The standard platform covers typical courier operations. We also offer custom development for unique workflows, statuses, reports, and integrations, plus optional add-ons such as extra messaging providers or advanced analytics.

Want to see it on your own orders?

We'll walk you through every panel, live.

Request a demo
💬Chat on WhatsApp