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Customer Tracking Page

Where's my parcel?

Enter the AWB or order number from your dispatch SMS or email. No account needed.

AWB Number MXC-2026-084731
Service COD - Same-day
Destination Nugegoda, Colombo
Out for delivery
  • Order placed
    Aug 10, 09:12 - Merchant: Colombo Home Store
  • Pickup scheduled
    Aug 10, 10:05 - Rider assigned
  • Picked up
    Aug 10, 11:40 - Collected from merchant
  • At origin branch
    Aug 10, 12:15 - Colombo sorting branch
  • Dispatched
    Aug 10, 13:02 - On route to Nugegoda
  • Out for delivery
    Aug 10, 14:20 - Rider: K. Perera · Expected by 5:00 PM
  • Delivered
    Pending
Parcel weight 1.4 kg
COD amount LKR 6,450
Proof of delivery Available after delivery
Status Guide

What each status means

01–04

Pending → At origin branch

Order confirmed, pickup rider assigned, and the parcel collected and sorted at your local branch.

05–07

Dispatched → Out for delivery

The parcel is moving between branches or with the delivery rider on the last-mile route to the customer.

08

Delivered / Failed delivery

Delivered parcels get a proof-of-delivery record. Failed attempts are automatically rescheduled.

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